Unmetered Disk Space & Bandwidth (Resource Usage Policies)

Posted December 1, 2015

The term “unmetered disk space”, in regards to your shared hosting service, refers to your unrestricted storage of files regardless of their file size. You are free to utilize your disk space to upload necessary files for hosting your website. Anything that does not cater to the purpose of serving website content should be removed (see General Usage).

One of the benefits of having unmetered disk space is that you are able to produce different versions of your site for testing and staging. Additionally, you may setup various subdomains, add-on domains and parked domains to separate your website content based on context and liking. However, this setup may fill-up your account with numerous files that are usually inactive and unused. Dormant files that are not used for production, final or live version of your site should be removed, for security and optimization purposes. For example, leaving old and non-updated version of Wordpress is highly susceptible to malicious attacks that can inject malware and viruses to your other files. Cleaning up this mess is rather complex to solve.

On the other hand, “unmetered bandwidth” refers to unrestricted incoming and outgoing network traffic. This is commonly used to measure how large your website download usage is in a month. For example, assume that you have a 1mb webpage size that includes 5 images in it, and 1,000 unique visitors daily. Your outgoing traffic usage is 1,000mb or approximately 1gb in a day (1mb x 1000). With your unmetered bandwidth plan, you are not penalized for excessive regular bandwidth use.

With the given liberty of having unmetered disk space and bandwidth, this equally means large responsibilities as a website owner. The restrictions for the unmetered service can strictly be described as making sure that all content that you upload, transmit or distribute shall only be used for serving website content. This means that all files in your account should be displayed, served or linked collectively through HTML (PHP, JS, CSS included). 

File downloads are permitted as long as they aid in the purpose of serving website content. Examples of permitted downloads are product brochures or restaurant menus in PDF format. Prohibited downloads, on the other hand, include, but not limited to, torrent files, archives, software, videos, audios and executables. Media and download files should not exceed 5GB of storage collectively. Any account or website that focuses on distributing downloads, storing files and archives as backup device, storing media files to be hot linked to external sites like forums and blogs, and related purposes, are strictly prohibited.

Short multimedia that enhances web design like video and audio are permitted. Longer and filesize-heavy files are better off at 3rd-party services like Youtube, Vimeo and Soundcloud. Furthermore, video and audio streaming is strictly prohibited. 

While you are guaranteed with unrestricted use of your disk space and bandwidth, there are practical limitations on your inodes, CPU, memory, and email usage, as it is with any other shared hosting provider. These limits are specified upfront for your convenience and peruse.

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